PRIVACY POLICY
Website and Google Ads Lead Forms
Effective date: August 20, 2026
Applies to: bluehaussurface.com and Blue Haus Surface Co. LLC lead forms
Blue Haus Surface Co. LLC ("Blue Haus," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit bluehaussurface.com, request an estimate, submit a form through our website or a Google advertisement, communicate with us, or use our painting and related services.
1. Information We Collect
Information you provide
We may collect information that you voluntarily provide, including:
Contact information, such as your name, email address, telephone number, and mailing or service address.
Project information, such as your ZIP code, property type, requested services, project timing, paint preferences, photographs, and details about the surfaces or rooms involved.
Appointment, estimate, contract, invoice, and payment-related information. Payment card information may be handled directly by our payment processor; we may receive limited transaction details rather than your complete card number.
Communications you send to us by form, email, telephone, text message, social media, or another channel.
Information collected through advertising platforms
If you submit a Google-hosted lead form or another advertising-platform form, the platform may collect your responses and provide them to us. The platform may also process information under its own privacy policy. Information submitted through these forms may include your name, email address, telephone number, ZIP code, requested service, and project timing.
Information collected automatically
When you use our website, we and our service providers may automatically collect information such as your IP address, browser and device type, operating system, pages viewed, links clicked, referring website, approximate location, date and time of access, cookie identifiers, and interactions with our advertisements. We collect this information through cookies, pixels, tags, analytics tools, and similar technologies.
2. How We Use Information
We may use personal information to:
Respond to inquiries and provide estimates, consultations, scheduling, and customer support.
Prepare proposals, contracts, invoices, and service records and perform requested painting services.
Call, email, or text you about your inquiry, appointment, estimate, project, or account.
Operate, maintain, secure, and improve our website, advertising, forms, services, and customer experience.
Measure advertising performance, understand how visitors use our website, and market our services.
Prevent fraud, misuse, security incidents, and other harmful or unlawful activity.
Comply with applicable law, enforce agreements, and protect our rights, customers, personnel, and property.
3. How We Disclose Information
We may disclose personal information in the following circumstances:
Service providers. We may use providers that support website hosting, forms, analytics, advertising, communications, scheduling, customer relationship management, document storage, invoicing, and payment processing. They may process information for us subject to their agreements and applicable law.
Personnel and project providers. We may provide information to employees, estimators, contractors, or subcontractors when reasonably necessary to prepare an estimate, schedule work, perform services, or support your project.
Legal and safety purposes. We may disclose information when we reasonably believe it is necessary to comply with law or legal process; investigate fraud or security issues; enforce an agreement; or protect rights, safety, or property.
Business transactions. Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, subject to applicable law.
At your direction. We may disclose information when you request or authorize us to do so.
We do not sell personal information for monetary consideration. We may disclose identifiers, device data, and website activity to analytics and advertising providers as described in the Cookies and Advertising section below.
4. Mobile Information and Text Messages
If you provide a mobile telephone number, we may use it to respond to your request and communicate about estimates, appointments, projects, services, or account matters. If we send marketing text messages, we will do so only as permitted by law and any consent you provide. Consent to marketing texts is not a condition of purchasing services. Message and data rates may apply. You may reply STOP to opt out of marketing texts or contact us using the information below.
Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Text-message opt-in data and consent will not be shared with third parties, except providers that help us deliver messages or as required by law.
5. Cookies, Analytics, and Advertising
Our website and advertising partners may use cookies, tags, pixels, and similar technologies to remember preferences, understand website usage, measure conversions, prevent fraud, and provide or evaluate advertising. For example, Google may collect information about visits or actions associated with our advertisements and website. These providers may combine information collected through our website with information they receive elsewhere, subject to their own privacy policies.
You can control cookies through your browser settings and may adjust Google advertising preferences at myadcenter.google.com. Blocking cookies may affect certain website features. Because there is no uniform standard for browser 'Do Not Track' signals, our website may not respond to those signals unless required by law.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, providing estimates and services, maintaining business and tax records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations. Retention periods may vary based on the type of information, our relationship with you, and applicable requirements. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.
7. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use care when sending sensitive information electronically.
8. Your Choices and Privacy Requests
You may ask us to access, correct, or delete personal information associated with you, or to stop certain communications. Depending on where you live and subject to legal exceptions, you may have additional rights regarding your personal information. To submit a request, email BlueHausSurfaceCo@outlook.com or call 239-888-2421. We may need to verify your identity before completing a request. We will not discriminate against you for exercising rights provided by applicable law.
You may opt out of marketing emails by using the unsubscribe instructions in the message and may opt out of marketing text messages by replying STOP. Even after opting out of marketing, we may send non-promotional communications about an active inquiry, estimate, contract, appointment, project, payment, or legal matter.
9. Children's Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
10. Third-Party Websites and Services
Our website or advertisements may link to websites and services operated by others. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and revise the effective date above. Material changes may be communicated by additional means when required by law.
12. Contact Us
For questions or privacy requests, contact:
Blue Haus Surface Co. LLC
Website: https://www.bluehaussurface.com
Email: BlueHausSurfaceCo@outlook.com
Phone: 239-888-2421